Privacy Policy

FrenchAlly is responsible for the personal information it holds. Its Privacy Officer oversees how that information is protected and answers privacy questions: hello@frenchally.com.

• Request to join the beta: your name, email address and LinkedIn profile, which we need to approve your request.
• Account: your email address and sign-in times. Optional: first name, target level and exam date.
• Your practice: writing texts, speaking transcripts, the AI feedback (corrections, suggestions and rubric levels), your mistakes and reviews, drill answers, lesson notes, word cards, lookups in the translator, conjugator and gender checker, sentence-lab checks, coach sessions, study-plan ticks, mock scores you enter, and the practice questions you add yourself (only you can see them; they're never shared or added to FrenchAlly's question bank).
• Help chat (🙋 Ask): your questions and the recent messages of that chat are sent to our server and to our AI provider to get an answer, with the name of the page you're on. We don't store the chat on our servers: it stays in your browser on that device until you delete it. If you rate an answer or report it as wrong, that answer and your question are sent to us with the report.
• Your voice: when you speak, the audio is sent to our server and to our AI provider to be transcribed. We don't store audio on our servers; the recording stays in your browser for replay during the session only. We keep the transcript.
• Reports you send: your comment, the page, and the correction or answer it refers to.
• Usage and technical data: weekly usage counts (for the usage limits); server logs and error records with a request reference, your account ID, the page or feature, time and status; a record of each AI request (its size, how long it took and whether it worked); and, if a page crashes, the page and the error message. These records never contain your texts, notes or email.

We don't collect payment details, precise location, contacts, or advertising identifiers.

• To provide the features you use: corrections, the AI examiner, lessons and exercises, notes, word cards and downloads.
• To track your progress: bring mistakes back for review, show weak spots and practice history.
• To review requests to join the beta and manage access to it.
• To keep FrenchAlly working and fair: weekly limits, security, and finding and fixing errors.
• To improve quality: we read the reports you send and look at aggregated ratings of AI features.
• To contact you about your account: sign-in links and important notices about the beta. No marketing emails without your consent.

We don't sell or rent your personal information, we don't show ads, and we don't use your content to train AI models. Feedback and rubric levels are produced automatically for practice only; they are not scores or decisions about you. The rubric is published on our How feedback works page, and you can ask us how feedback is produced.

You agree to this policy when you send a request to join the beta and again when you first sign in. Storing and processing your practice is essential to how FrenchAlly works, so it can't be switched off while you use the app — but you can withdraw your consent at any time by deleting your account (section 8).

These service providers process personal information only on our behalf, to run FrenchAlly. Ask us for their names.

We may also disclose information when the law requires it (for example, a valid court order). If FrenchAlly were ever transferred to someone else, we would tell you first and this policy would continue to protect your information.

Your account and practice are stored in the United States, and AI and grammar processing happens in the European Union. Information stored outside Canada is protected by our providers' security and contractual commitments, but it may be accessible to courts and authorities in those countries under their laws.

• Requests to join the beta: as long as needed to manage access to the beta.
• Your account and practice: until you delete them. You can delete your practice data or your whole account at any time.
• After you delete your account, it is removed from our database immediately; copies in our providers' backups and logs expire within 30 days.
• Error records, page-crash records and AI request records: 90 days. Server logs: up to 30 days.
• If the beta ends, we'll give you at least 14 days to download your data, then delete it within 90 days unless you continue with FrenchAlly.

• Access and portability: Settings → Download all my data gives you everything we store about you, in a structured file (JSON). Your notes and practice record can also be downloaded as Word or PDF.
• Correction: edit your profile and notes in the app, or ask us to correct anything else.
• Deletion and withdrawal of consent: Settings → Delete my account removes your account and all your data.
• Questions or complaints: contact us first (hello@frenchally.com); we answer within 30 days. You can also complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, in Québec, the Commission d'accès à l'information (cai.gouv.qc.ca).

Connections are encrypted (HTTPS). Only our server can read the database, and every request is checked so you only ever see your own data. We collect as little as we need. No system is perfectly secure: if a breach creates a real risk of significant harm to you, we'll tell you and report it to the privacy commissioner as the law requires.

We only use what's essential: a sign-in cookie to keep you signed in, and your browser's local storage for small preferences. No analytics, advertising or tracking cookies. If that ever changes, we'll update this policy and ask first.

FrenchAlly is for adults (18+). We don't knowingly collect information from anyone younger; contact us and we'll delete it.

When we change this policy in an important way, we'll tell you in the app and ask you to accept the new version.